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Royal Society for Public Health

Educational Services Administrator

Job description

The Royal Society for Public Health (RSPH) is the world’s longest-established public health organisation. Based in central London, but working across the UK, we are a public health charity with more than 5,000 members, all of whom work to improve and protect the public’s health. Our activities include qualifications, digital learning, publishing, accreditation, national/regional programmes and policy and campaigning work.
The Educational Services Administrator is a key support function at RSPH working in the Membership & Educational Services Team and wider teams to ensure effective administration of the delivery of projects and new initiatives. 
RSPH operates an agile working policy with some attendance at our London office according to business need.
What you will bring
We are looking for someone with an interest in public health and wellbeing, project management, and education. This role will require strong communication and IT skills and offers opportunities for involvement in research and analysis as well as coordination of training projects. You will possess excellent organisational and time management skills. An effective communicator, you will excel at engaging with key internal and external stakeholders to achieve organisational goals. 
In return we offer:

  • 25 days annual leave
  • Agile working structure
  • Pension contributions
  • BUPA Cash plan
  • Cycle to Work Scheme
  • Membership of the Royal Society for Public Health
  • Access to public health knowledge and skills training courses and qualifications
  • Organisational commitment to supporting the health and wellbeing of our employees
  • Welcoming and friendly team of colleagues, and an active Health Champions programme
    RSPH values and actively strives to have a diverse and inclusive workforce in a working environment free from discrimination. Please do let us know if you require any adjustment to allow you to participate in this recruitment process.

    Job Description
    Reports to: Head of Membership & Educational Services
    1.     Administration of our educational services, ensuring an excellent experience for our learners, commissioners and trainers (around 95% of time).

  • Support the Head of Membership & Educational Services with the development of education pathways for the wider public health workforce. This includes research, data collection and reporting, competitor analysis, customer analysis and trend mapping, marketing and communications support and ongoing administration of databases and customers.
  • Support the Educational Services Coordinator with the administration of large training projects, including development of materials and procedures, making sure we deliver to schedule and budget.
  • Support the team with administration of our training service, coordinating training dates, registrations, assessments, and certifications, and dealing with general enquiries.
  • Support the team with the day-to-day administration of our LMS system ensuring our learners receive a quality educational experience.
  • Support the team to deliver the marketing and communications strategy including writing social posts, news items, case studies, and identifying target audiences for product launches.
  • 2.     Provide administration support when required to our membership and events service including taking calls, updating our CRM system, and supporting member webinars as required. (5%)
    Training will be provided on a variety of systems including our eLearning authoring platform, LMS, eAssessment and CRM systems.
    Essential knowledge, skills and abilities

  • High digital literacy and confident using Microsoft office packages and Adobe.
  • Ability to manage a varied workload, prioritising and meeting deadlines.
  • High standard of communication including written, verbal, listening skills.
  • Ability to work accurately with excellent attention to detail.
  • Ability to work in team setting and provide support to colleagues.
  • Education and experience

  • Experience of working with multiple priorities in an office environment.
  • Evidence of personal/professional development.
  • Desirable

  • Experience in administering a Learning Management System.
  • An interest in public health and wellbeing.
  • An interest in research and marketing.
  • An undergraduate degree in public health or another relevant topic.
  • For more information and to apply, click 'Apply Here'.
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