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Hackney Council

Health Protection Practitioner SC2

Job description

PURPOSE OF THE JOB:The Health Protection Practitioner role is designed to promote the work of the council’s Public Health team within the local community.In respect of Covid-19, they are responsible for:Assisting the community with rapid testing services ensuring adherence to health and safety protocolSupporting community collection pop-up points and outreach activity, related testing awareness activity, ensuring adherence to health and safety protocolMAIN AREAS OF RESPONSIBILITY:Respond to operational direction and requests from the Health Protection ManagerSupport and provide education to the community on correct and safe public health practices, with a focus on Covid-19 health messagingEnsure adherence to SOP and clinical guidance is maintained throughout operations, as directed by the Community Support ManagerEnable a seamless testing/public engagement process, ensuring that the public experience is pleasant and managed in a professional wayBe versatile throughout Testing roles including, Registration, Queue Support, Test Operative, Test Assistant, Results Recorder (training provided)Be verstitle throughout Community Collect roles including, Collection Point Assistant and Queue Coordinator (training provided)Participate and support any required promotional activity by going out into the community to help educate and promote the importance of testing and vaccinationsSupport any emergency surge testing operations, mass event testing and similar scalable projects at short notice, should deployment be requiredProactively support general operational setup and breakdown of operationsCommunicate to test participants the purpose of participating in testing the testing journeySupport and assist the community with safe Covid-19 testing, providing additional verbal instructions and demonstration on swabbing practices, if requiredSupporting community members with testing related digital requirements, including registering tests and recording resultsProvide additional assistance for people who might not have the relevant digital information or digital capabilitiesPrepare test samples for analysis and interpret resultsCollate test result data to share via digital submission processesEnsure crowd control and social distancing is maintained during all operationsAdhere to PPE and safe Covid-19 practices to maintain personal and team safety, and demonstrate ideal practices to the communityAdvise community members of symptoms of Covid-19 and what to do on receipt of positive test resultsTo promote equality among all staff, and ensure that services are delivered in a non-discriminatory way that is inclusive of disadvantaged groups.Ensure to represent the council in a professional, respectful and flexible approach when deployed into varying contextsOTHER DUTIES AND RESPONSIBILITIES:May be called upon to assist in other areas of the Health Protection function which includes PPE and test kit distribution across HackneyLONDON BOROUGH OF HACKNEYSKILLS, ABILITIES & KNOWLEDGE:Experience in compliance roles against regulatory guidelines preferredExperience supporting operations in a customer facing environmentExperience at events &/or public health environmentsWillingness to work outside, if requiredExcellent customer service skillsAgile approach to work to suit business needs in a fast changing environmentAbility to remain calm under pressureAct in accordance with the Council’s Constitution and Code of ConductStrong communication skillsPERSONAL STYLE AND BEHAVIOURS:Care for the communitySelf motivation, whilst being a strong team playerValue Equality & DiversityDESIRABLE CRITERIAHackney resident and knowledgeable of the local areaExperience working in a Covid Testing or Public Health services environment or community outreachFull, clean UK driving licenseFirst-aid trainedNB: All employees are expected to adhere to the Council’s Diversity & Equality and Health and Safety Policies.

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