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Enable

Social Prescribing Link Worker (High Intensity User)

Job description

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. Core to our work is the development of strong working relations with councils, charities and other organisations to deliver, health leisure and community services and events that enrich people's love.
 
Benefits

  • Flexible working hours & a hybrid working environment
  • 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
  • Life Insurance
  • Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
  • Mental Health & Wellbeing Perks (Yoga, activities, massages, monthly talks)
  • Free Gym Membership
  • Free breakfasts/snacks
  • When in the office, we enjoy a well-stocked fridge and food cupboards, and a variety of social activities
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    **Reports to: **Personalised Care Manager
    **Salary: **£31,939 per year
    Contract: Permanent, Full time
    DBS: Enhanced 
     
     
    Overview:

  • As a Social Prescribing Link Worker, you will be empowering people to improve their health and wellbeing by engaging with them using person-centred holistic approaches and connecting them to community support. This could include helping people with a range of things such as managing stress, loneliness, finding social groups, learning new skills, physical activity or getting information on employment, benefits, housing and legal advice.
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    Job Purpose:

  • To provide personalised information, advice, and support for identified high intensity users of NHS services with an aim to reduce their use of these services. 
  • To signpost and refer to activities and services that will support patient needs.  
  • To develop strong working relationships with professionals who support patients along the pathway, including GPs, Social Prescribing Link Workers, A&E teams, mental health teams, London Ambulance Service teams etc 
  • To develop, build and maintain effective partnerships and relationships with relevant Voluntary and Charity Sector Organisations (VCSOs) and other services to support the signposting of patients. 
  • To develop this project, working with commissioners and partners to seek improvements and opportunities to increase the effectiveness of social prescribing with this patient group.
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    Job Dimensions:

  • As a High Intensity Link Worker, your work will primarily be delivered remotely, and in community locations across Wandsworth. It may also include home visits, or closer work with specific GP practices, community spaces, A&E departments, emergency services. 
  • The High Intensity Link Worker will develop and deliver a 1-1 support service, and form part of a wider project to improve the support provided to high intensity users in Wandsworth and Merton. 
  • The role will work closely alongside a team of Social Prescribing Link Workers in the borough, also employed by Enable.
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    Personal Specification:

  • At least 2 years’ experience in a role that involves delivering face-to-face support in a relevant health or social care environment.  
  • Experience adopting a person-centred approach in order to meet the needs of service users and of empowering them to make informed choices.  
  • Experience of working with people of all ages with a range of social needs. 
  • Experience of working with the VCSE sector including with volunteers and small community groups.  
  • Motivational interviewing, behaviour change, or health coaching qualification (desirable) or willingness to undertake training (essential). 
  • Motivational interviewing, behaviour change or health coaching experience (desirable). 
  • Experience of working or professional involvement in an Ambulance Service and/or Secondary Care (desirable). 
  • Experience in managing and growing a project in the health, social care or voluntary sectors.  
  • Knowledge of the wider determinants of health, including social, economic and environmental factors.  
  • Understanding of personalisation and the skills required to support self-care.  
  • An understanding of the principles of confidentiality and how these apply when handling service-user information. 
  • Local knowledge of VCSE and community services in Wandsworth (desirable). 
  • Good ability to use Microsoft Office (including Excel, Word, Outlook and PowerPoint) and other online client monitoring systems or tools as required.  
  • Ability to work with and support people with a wide range of health and wellbeing needs, inspiring trust and confidence, motivating others to reach their potential. 
  • Strong interpersonal skills with the ability and confidence to listen actively, motivate, support, and advocate.  
  • Excellent communication skills, verbal and written; able to communicate in a meaningful way and develop effective relationships with a range of stakeholders.
  • Excellent organisation, planning and time management skills. 
  • Able to collect and record data to enable the monitoring of key performance indicators, reporting on them as and when required. 
  • Able to work effectively with others in an open and collaborative way, valuing differences and contributing to a working environment which helps to achieve goals.  
  • Able to work unsupervised to meet agreed outcomes, targets and deadlines. 
  • Ability to identify risk, assess and manage risk when working with patients.
  • Able to demonstrate personal accountability, emotional resilience and ability to work well under pressure. 
  • Commitment to working in deprived communities and reducing health inequalities.  
  • Commitment to valuing equality and diversity and understanding of how this applies to own area of work.  
  • Commitment to own professional and personal development and willingness to undertake training and development as appropriate to the role. 
  • Able to work flexible hours if required by the post and able to work in various settings. 
  • Able to commute to various service locations across the borough as required.
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